Core Competencies For Passenger Terminal Operations And Management
129/180/MGT CPTO
Standardized Training Package
Goal
This STP will provide aviation personnel with the necessary knowledge, skills and attitudes to incorporate the core competencies involved with passenger's terminal operations management into their jobs at their home airport.
Learning Objectives
After successfully completing this course, the trainees will be able to:
- Identify what are the core competencies comprising passenger terminal operations management.
- Identify the key practices within each competency.
- Assess the core competencies employed at HKIA with those from their home airports.
Primary Target Population
Passenger Terminal Operations Managers.
Entry Requirements
- Undergraduate degree
- Minimum 5 years work experience in aviation
- Computer literacy
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Developed by:
Hong Kong International Aviation Academy (HKIAA)
Hong Kong, China
| Course Info | |
|---|---|
| Language: | English |
| Delivery Mode: | Instructor-led (In-person) |
| Duration: | 5 Days / 35 Hours |
| Level: | Management |