The course will provide Air Traffic Management Staff with the knowledge, skills and attitudes necessary to effectively conduct threat and error management in the workplace; and perform as part of a team in accordance with CAA requirements and ICAO Cir 314 AN/178 Threat and Error Management in Air Traffic and Doc 9683 Human Factors Training Manual

• Perform effectively within the ATM team;

• Manage situational awareness;

• Identify threats, errors, and undesired states;

• Manage threats and errors in the work environment.

1. All staff involved in ATM systems (such as: manager ATS, ATS supervisor, air traffic controllers and assistants, unit training officers, safety officers and ATS administration staff);

2. Those in Aeronautical Information Services roles.

• Working in the field of air traffic management;

• Aviation English Language Proficiency Level 4 and above or equivalent.