Airport VIP Attendant
126/071/MGT AGA ATT
Standardized Training Package
Goal
The course provides the airport VIP attendants with necessary knowledge, skills and attitude to ensure that airport VIP guest service is conducted effectively and efficiently, according to the related standards and procedures.
Learning Objectives
Providing VIP Guest Services, including:
- Provide booking service
- Provide reception service
- Provide drop service
- Provide pick-up service.
Primary Target Population
The current Airport VIP Attendants who need recurrent training.
Entry Requirements
- Complete initial training of airport VIP attendant;
- Have at least 6 months working experience in the field of airport VIP service.
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Developed by:
Capital Airports Management Academy
Beijing, China
| Course Info | |
|---|---|
| Language: | Chinese |
| Delivery Mode: | Instructor-led (In-person) |
| Duration: | 4 Days / 24 Hours |
| Level: | Technical |