Communication Procedures for Airside Operations

Communication Procedures for Airside Operations

Standardized Training Package


This course will provide involved staff with competency capabilities to perform their duties in a safe and efficient way to maintain the safety operations and services in accordance with the rules and standards in force.

Learning Objectives

After having successfully completed this course, the trainees will be able to:

  • Apply the correct terminologies and communication procedures;
  • Justify data and co-ordinate with relevant units
  • Manage rules and regulations for airside operations
  • Provide assistance to aircraft in abnormal situations


  • Module 0: Introduction
  • Module 1: Co-ordinate with relevant units
  • Module 2: Manage and control the airside services
  • Module 3: Manage rules and regulations for airside operations
  • Module 4: Assist aircraft in abnormal situations

Primary Target Population

Airside Personnel from Civil Aviation Authorities, Airport Operators, Airlines Officers, as well as Government Representatives that responsible for the airside operations

Entry Requirements

  1. Have a background in aviation or experience working related in airside.
  2. Have fair English Language communication skills 

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Course Info
Language: English
Delivery Mode: Instructor-led (In-person)
Duration: 5 Days / 30 Hours
Level: Technical