The Essential Soft Skills for NextGen Aviation Professionals Online Course is designed to provide you with the soft skills, leadership abilities, and communication strategies necessary for advancing your career in aviation organizations. This initiative is part of a broader effort to ensure the sustainable growth of the global aviation sector by fostering a well-trained and knowledgeable workforce.

Course Description

The Essential Soft Skills for NextGen Aviation Professionals Online Course equips aspiring and junior aviation professionals with critical soft skills, including techniques for enhancing communication, teamwork, time management, and ethical decision-making. Through this 4-hour self-study online course, participants will gain the leadership and interpersonal abilities necessary to excel in the dynamic aviation industry and contribute to its sustainable growth.

Upon completion of the course, the participants will be able to:

• Recognize effective and ineffective communication, including active listening and conflict management.
• Understand the value of teamwork, different work styles, roles, and the importance of diversity in the workplace.
• Explain ways to improve efficiency and manage work stress, including quick coping strategies and preventing long-term negative effects.
• Gain essential skills for delivering engaging presentations, from preparation to connecting with the audience.
• Describe the key qualities and attributes of aviation professionals and the basics of ethical decision-making.

Course Structure

• Course Introduction
• Section 1: Effective Communication

     - 1. What is the process?

     - 2. What are the methods?

     - 3. How do you incorporate active listening?

  - 4. How do you communicate effectively?

• Section 2: Successful Teamwork

     - 5. Why is teamwork essential?

     - 6. How are teams developed?

     - 7. What is your work style?

   - 8. What are the different roles?

   - 9. How is diversity valuable?

• Section 3: Time Management

     - 10. Why is time management important?

     - 11. How can you become more efficient?

     - 12. What is the impact of stress?

     - 13. How can you reduce the impact of stress?

• Section 4: Engaging Presentations

     - 14. What are the challenges?

     - 15. How do you structure a presentation?

     - 16. How do you start and end a presentation?

     - 17. What are effective verbal and visual aids?

     - 18. How can you present with confidence?

• Section 5: Ethical Decisions

     - 19. What are positive personal attributes?

     - 20. What qualifies as ethical conduct?

     - 21. When are actions legal but unethical?

• Final Exam

Primary target audience: 

• Young Professionals Aspiring to Enter the Aviation Industry: Individuals who are early in their careers looking to break into the aviation sector seek foundational knowledge and industry-specific skills.

• Junior Professionals Seeking to Enhance Their Skills: Those already in the aviation industry want to deepen their knowledge and advance their careers by building on their expertise.

• Civil Aviation Authorities (CAAs): Those interested in broadening their understanding of the aviation industry and its evolving landscape, particularly from the perspective of new entrants into the field.

Secondary target audience: 

• Graduating University and College Students: Final-year students who are about to enter the workforce and are interested in starting a career in the aviation industry.

Certificate

The Final Exam consists of 25 multiple-choice questions. You require a grade of 80% to pass, and you are allowed 3 attempts. Upon successful completion of the exam, you will receive ICAO’s e-Certificate.