To provide airport aviation security and facilitation staff with necessary knowledge, skills and attitudes required to handle with unruly/disruptive passengers incidents efficiently and effectively, in accordance with Aviation Security Manual Doc 8973 Restricted, Manual on the Legal Aspects of Unruly and Disruptive Passengers and Jordanian National Aviation Security Program.

• Identify level of threat during incident. 

• Apply procedures to manage the incident.

• Report on the incident.

• Module 0: Introduction
• Module 1: Identify level of threat.
• Module 2: Apply procedures to manage the incident.
• Module 3: Report on the incident

Airport security and facilitation staff.  

Supervisory and mid-senior AVSEC and Facilitation staff.

Proficient in spoken and written English

Three years of Aviation work experience in the field of AVSEC, FAL.