Airport Information Service Management
119/113/MGT AGA IS
Standardized Training Package
Goal
This course provides the supervisors of the Passenger Service Department with necessary knowledge, skills and attitude to ensure that the airport information service is conducted effectively and efficiently, according to the related standards and procedures.
Learning Objectives
- Conduct Quality Control
Primary Target Population
New Supervisors of the Passenger Service Department
Entry Requirements
New supervisors of the passenger service department
Have at least 2 years of working experience in the field of airport information service.
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Developed by:
Capital Airports Management Academy
Beijing, China
| Course Info | |
|---|---|
| Language: | Chinese |
| Delivery Mode: | Instructor-Led (In-Person) |
| Duration: | 2 Days / 12 Hours |
| Level: | Technical |