To impart the Air Traffic Controllers with the knowledge, skills and attitude necessary to prevent miscommunication in radio telephony, as per the standard practices laid down in ICAO Annex 10 Vol. 2, DOC 4444 and DOC 9432.
On completion of this course the trainee will be able to:
Explain the various factors involved in miscommunication in ATC radio telephony,
Identify the consequences of miscommunication in ATC radio telephony
Demonstrate improved communication in ATC radio telephony.
Module 0: Introduction
Module 1: Monitoring of radio telephony message
Module 2: Identification of factors, threats and consequences
Module 3: Corrective actions
Primary Target Population
Personnel who are assigned or about to be assigned Air Traffic Control functions.
Air Traffic Controller.
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